Ian Dickie Parts

Vision |Mission | Values

Our Vision

To improve people’s lives by envisioning, innovating and creating new avenues of access to leading edge mobility solutions (parts and services) at competitive prices through our strong relationships with suppliers and principals, while ensuring sustainable value creation for all stakeholders. We aim to exceed client's and employees' expectations and become the preferred supplier by choice for our customers.

Our Mission

Our promise is to deliver quality products and quality service in our chosen market segments. We serve these market segments by ensuring we have the best people and leading-edge information systems to support the highest level of service to our customers. To develop our employees in an accountable, transparent and equal opportunity environment, governed by a performance charter and management system.

Our Core Values

  1. DELIVERING CUSTOMER EXCELLENCE
  2. BEING AUTHENTIC
  3. INSPIRING TEAMWORK
  4. BEING FAIR AND CONSISTENT
  5. EMBRACING TRUST AND RESPECT
  6. TAKING OWNERSHIP AND ACCOUNTABILITY
  7. INVESTING IN OUR PEOPLE
  8. HAVING A POSITIVE ATTITUDE

Our conduct is characterized by a dedication to our Mission Statement, Vision and Core Values; with a passion to serve our customers with the highest integrity. We are committed to supply safety critical components that meet the standards of top-quality replacement parts, as set out by the RMI and MPEA Code of Conduct. We strive to operate in an environmentally friendly and responsible manner; ensuring that our business practice is non-discriminatory.

Our team members

Taurai

Byo (HQ)

Florence

Masvingo

Mhandu

Bindura

Chido

Harare

Ngoni

Mutare

Maweni

Kaguvi
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